BOOK DIRECT WITH US AND SAVE

Golden Country Motel and Caravan Park

Terms & Conditions 

BOOKING

  • Payment will be requested in full on check in
  • Please provide details of a valid credit card to secure your booking
  • On arrival, guests may be asked to produce Photo ID

CANCELLATIONS

    • Guests may cancel their reservation free of charge up to 2.00 pm two days prior to arrival
    • Bookings cancelled after 2.00 pm two days prior to arrival may result in the first full nights’ tariff being charged
    • Bookings cancelled after 2.00 pm on the day prior to arrival, or in the event of a “no show”, may result in the full amount of the booking
    • A FOURTEEN (14) day cancellation policy applies for bookings between Christmas and January 2nd, Long Weekends, Easter and local events
    • NO refund will be given for early departures for any reason 

CHECK-IN AND CHECK OUT

  • Check-in time is between:
    • 00 pm and 8.00 pm Monday to Saturday
    • 00 pm and 6.00 pm Sundays and Public Holidays
  • Check out time is 10.00 am
  • Please discuss late and early arrivals and check outs with reception

ZERO TOLERANCE NOISE & PARTY POLICY

  • A strict ZERO TOLERANCE NOISE AND PARTY POLICY applies
  • In the interests of quiet enjoyment and respect for all guests, GUESTS must be quiet between 10 pm and 7 am
  • Immediate termination of booking without refund will be invoked for noisy and/or disrespectful guest BEHAVIOUR. 

GENERAL TERMS & CONDITIONS:

  • ADDITIONAL CLEANING FEES – may be charged as a result of extraordinary cleaning requirements or the need for replacement of furnishings
  • AED – available for use if required
  • BICYCLES – are NOT permitted inside guest rooms. Locked storage is available for guests wishing to have their bicycles stored at their own risk.
  • BREAKFAST OPTIONS – Continental breakfast – menu in room/cabin, order prior to reception closing. Cook your own – see menu in the compendium for options
  • CAMP KITCHEN – Fully equipped camp kitchen available for use by all guests. Please wash, dry, and put away your dishes after use.
  • CANDLES – are NOT permitted to be lit inside rooms
  • COOKING – is strictly forbidden inside motel rooms with the exception of the appliances provided.
  • DAMAGE – any damage, breakages, theft or losses are the financial responsibility of the registered guest for the duration of their stay
  • EXTRA BEDDING – not permitted except for cots for babies and infants
  • EXTRA PERSONS – must not exceed the fixed sleeping positions for each room.
  • FIRST AID – kit at reception
  • GUEST AGE – guests must be 21 years of age or older to make a booking and stay at Golden Country Motel and Caravan Park, Maryborough
  • GROUP BOOKINGS – will be accepted at the discretion of management
  • KEYS – any keys unable to be recovered from a guest will incur a replacement fee of up to $100
  • LAUNDRY – 2 coin-operated washing machines and 2 coin-operated driers available, plus iron and ironing board
  • MANAGEMENT DISCRETION – Management reserves the right to cancel/revoke a booking in the following circumstances:
    • If a guest arrives to check-in in an intoxicated or disruptive state
    • Has not confirmed the booking or forwarded deposit monies by the required date
    • Fails to arrive within a reasonable time of the advised ETA, and after reasonable efforts have been made to contact the guest
  • NO SMOKING – this is a no-smoking venue. You may smoke outside your room. Please use the ashtrays provided.
  • OFFICE HOURS

    • Monday to Saturday: 8am to 8pm

    • Sunday and public holidays: 9am to 7pm

  • PETS
    • Dogs and cats are permitted, no other pets
    • Pets are NOT to be left unattended in any motel room or cabin
    • Pets are not permitted on the furniture or bedding.
    • Please provide evidence of current pet vaccinations at check-in.
    • Extra cleaning fees may apply.
    • Pets are to be kept on a leash at all times, in off-leash area next to the park.
    • Please clean up after your pet
  • PLAYGROUND – We have a small children’s playground within the park. Children must be supervised at all times
  • POOL HOURS – The swimming pool is for guest use only. Open from 8 am, closes late.
    • No glass in the pool area,
    • No pets in the pool area.
    • All children under 12 or any person who cannot swim must be accompanied by an able adult.
  • QUIET ROOM – Located behind the camp kitchen TV plus book exchange