Golden Country Motel and Caravan Park

Terms and conditions / Park information and Guidelines

Reception hours: are 9.00 am to 6.00 pm daily
Check in time for sites: 12 midday to 6.00 pm
Check in times for Motels, Cabins and Villas: 2.00 pm to 6.00 pm
Check out: Strictly 10 am for all guests unless otherwise arranged with Park Management

Bed linen for single beds in cabins and villas: Linen is provided for the queen and double beds. Hire of bed linen and towels for single beds and bunks is $15 per bed per stay, or BYO.

Broken or damaged items/equipment: If you encounter any faulty equipment during your stay we would appreciate you advising Reception. This would allow us to rectify the problem promptly thereby avoiding disappointing other guests. If for some reason you are dissatisfied about equipment or services at the Motel please do not hesitate to inform us. This feedback allows us to constantly improve our motel and its services.

Cabin items: eg crockery and cutlery is the responsibility of the cabin occupant. If you mix with groups, please ensure that whatever you take from your cabin is returned.

Cancellations: Full refund if cancelling 7days or more prior to check in date. $50 administration fee applies if cancelling 2 days prior to check in. No refund if cancelling in the 2 days prior to check in. No refunds for early departures.

Camp kitchen: The camp kitchen door is locked. Please ask at reception for the code to open the door. The water in the camp kitchen is filtered for your enjoyment. Please feel free to re-fill your water bottles here.

Dump point: There is a public dump point 3.8km south of the park at the Goldfields reservoir.

Fires are not permitted within the grounds of the caravan park unless discussed with park management

Keys: Please return keys to the “Key box” beside reception or pop into reception if open.

Noise: For the comfort of all guests no undue noise is permitted between 10:00pm and 8:00am. Excessive noise and rowdy parties will not be tolerated under any circumstances. Any such behaviour will result in eviction from these premises and forfeiture of any fees paid. A strict ZERO TOLERANCE NOISE AND PARTY POLICY applies

Pets: Pets are most welcome.

To ensure that you enjoy your stay with all of our other guests, we must ask all pet owners take full responsibility for their pet and ensure they do not disturb other guests when on the property.

Please read the information below to ensure you and your pet can meet the following conditions:

Please provide proof of current vaccinations for your pet
Please discuss bringing your pet at the time of making your booking
When in the park, dogs must be kept on leash and under voice control at all times
Under no circumstances are pets permitted in the camp kitchen
We ask that you please pick up any mess made by your pet.
No barking or yapping allowed
Pets are not permitted to be left unattended within the park
Any breaches of the above conditions may result in early departure and forfeiture of refund

Quiet room: DVD player, TV, many books to swap and read, comfortable furniture

Rubbish and rubbish collection: Please do not overfill the bins or leave rubbish outside your motel room/cabin/caravan. There are 10 recycle and 14 rubbish bins throughout the park. All rubbish bins (and recycle bins every 2 weeks) are collected from the park during Sunday for collection by council on Monday morning.

Smoking: As we continue to promote a pleasant environment for all guests, there is to be no smoking in the park owned accommodation and communal facilities. (These include swimming pool, camp kitchen, BBQ area, laundry, TV room) Please dispose of butts correctly and sensibly.

Speed and direction of travel: The speed limit is walking pace or 10km/hr throughout the park at all times. Drive and cycle in a clockwise direction. Please wear a helmet if cycling, scooting etc.

Supervision of children: Children must be accompanied by an adult when visiting the camp kitchen, BBQ area and swimming pool

Vehicles: Only one car per site/room/cabin/villa. If you have a 2nd vehicle or a trailer, please discuss your parking options when making your booking.

WiFi: The password is on your key tag

Please contact the friendly staff in reception if you have any other questions or concerns.