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8.9.21 Covid Update

The Victorian Government has just announced that regional Victoria lockdown restrictions will be lifted from 11.59 pm tomorrow for all Local Government Areas (LGAs) other than Shepparton.

From midnight Thursday 9th September, we can open for single bookings for people who live in regional Victoria and are not residents of Shepparton or Metropolitan Melbourne. Lockdown restrictions, including stay at home orders, will continue to remain in place for Shepparton and Metropolitan Melbourne

We can accept bookings from single households from regional Victoria (except for Shepparton) along with intimate partners and social bubbles associated with that booking. Bookings from people from metropolitan Melbourne and Shepparton cannot be accepted. There will be a requirement for us to check identification to ensure that guests are from permitted areas of regional Victoria.

The five reasons to leave home no longer apply and there will be no limit on the distance people can travel from home. Travel to metropolitan Melbourne is for permitted reasons only and the metropolitan Melbourne restrictions must be followed while there.

Visitors to the home are not permitted, except for intimate partners or single bubble. This applies to all residents, site tenants and guests in caravan parks.

Outdoor gathering limits are permitted to up to 10 people, and infants under 12 months are not included in that cap.

Masks remain mandatory indoors and outdoors except if at home or when visiting an intimate partner’s place of residence, or if an exemption applies.

A mandatory requirement is that each person must scan the QR code when checking in using the “Service Victoria app”. If a phone scan is not available for the guest, we are able to check-in for guests via the Victorian Services kiosk on our computer and mobile phones. Please ask at reception for assistance.

Keeping you safe so you can relax and enjoy the privacy and quiet of Golden Country

The health and safety of our guests is of utmost importance to us. Like all businesses, we have had to review all aspects of our operations and then adapt. We have introduced new processes of Disinfecting & Cleaning Schedule.

The new procedures we have implemented are in line with information provided by Federal and State Government authorities. We will continually evaluate the most up-to-date information and adapt as required, to ensure we are compliant and doing everything we can to keep our visitors safe.

Below we have outlined in detail our continuing COVID safe processes. If you have any questions or concerns, please do not hesitate to contact us.

SUPPLEMENTARY DISINFECTING & CLEANING PROGRAM

The establishment of our Supplementary Disinfecting & Cleaning Program has been developed in junction with information from the following authorities:

Cleaning means to physically remove dirt and grime from surfaces using a detergent and water solution. Disinfecting means using chemicals to kill germs (bacteria and viruses) on surfaces.

Golden Country Motel and Caravan Park has three styles of accommodation and each requires a slightly different approach. These are outlined below.

Motel rooms

After the regular cleaning program has been completed, frequently touched surfaces are disinfected. These include, but are not limited to:

  • Bench tops
  • Bedside tables
  • Doors and handles
  • Contact touch-points
  • Tables and chairs
  • Floors
  • Remote control devices
  • Microwaves and refrigerators
  • Light switches and
  • Plug-in Equipment – toasters and kettles

Cabins

After the regular cleaning program has been completed, frequently touched surfaces are disinfected. These include, but are not limited to:

  • Bench Tops
  • Doors and handles
  • Contact touch-points
  • Tables and Chairs
  • Floors
  • Remote control devices
  • Microwaves and refrigerators
  • Light Switches and
  • Plug-in Equipment – toasters, kettles and frying pans

En-suites

After the regular cleaning program has been completed, frequently touched surfaces are disinfected. These include, but are not limited to:

  • Basin Tops
  • Doors and handles
  • Contact touch-points
  • Taps
  • Floors
  • Shower stall walls
  • Shower curtain is removed, clean curtain installed
  • Toilet
  • Light Switches and power points
  • External power point for power supply to campers

 

Camp kitchen, laundry and quiet room

Due to the nature of camping, guests bring their equipment, but there are some shared areas in the campground such as the kitchen, laundry and quiet room. These will also undergo the same strict cleaning and disinfecting regime. This includes but is not limited to:

  • Light switches
  • Taps and sinks
  • Doors and handles
  • Gas cook-top and oven
  • Plug in appliances – toaster, kettle, frypan, etc.
  • BBQ’s
  • Chairs
  • Tables
  • TV and coffee tables

In our small business, our staff are us, the company owners Terri and Dirk. So, you have peace of mind that the cleaning processes will be at the highest standard.

OTHER COVID SAFE MEASURES

As much as we love greeting our guests with a handshake and often farewelling them with a hug, in these times we are limiting contact to ensure we are meeting social distancing rules.

We live onsite and are available during opening hours and for emergencies after hours. Opening hours remain 8 am to 7 pm daily. Some of our new procedures include but are not limited to:

Reception

  • 1.5-metre distance line from the reception desk
  • Hand sanitizer in the office to be used on entry
  • Laminated property maps supplied have been disinfected before being reused
  • Office door, surfaces and EFTPOS machine disinfected four times a day
  • All keys disinfected after use

WHAT YOU CAN DO TO HELP STOP THE SPREAD OF COVID-19

While restrictions are being lifted, it is not a time to be too complacent so let’s be responsible and stop the spread to keep our communities safe. Here’s a few things you can continue to do.

Social distancing – help stop the spread of coronavirus by keeping your distance. Remember, don’t shake hands or exchange physical greetings. Wherever possible stay 1.5 metres apart from other people.

Practice good hygiene – wash your hands with warm soapy water for 30 seconds regularly. Cough and sneeze into your arm and if you use a tissue only use it once then dispose of it. Then rewash your hands.

Know the signs – if you develop a sore throat, fever, cough, or shortness of breath, get tested!

Download the COVIDSafe app – this speeds up the process for officials when contacting people exposed to coronavirus (COVID-19).

View our accommodation options

View the latest update from the Victorian Government