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1.11.21 Covid Update

As per the Government Directions, we and all of our staff are fully vaccinated against COVID 19

The most recent Government Directions require that only fully vaccinated people access any physical recreation facilities within our park. This applies to guests (tourists), site tenants/residents and visitors aged 16 years and over. We are obligated to ensure that unvaccinated people do not use these facilities.

We may operate our park for the purpose of providing accommodation only if:

  1. we do not permit the number of patrons in any communal indoor space to exceed the density quotient (4 squares metres); and
  2. we do not permit the number of patrons in any communal outdoor space to exceed the density quotient (2 square metres); and
  3. we must ensure that patrons under different bookings do not share any bedrooms; and
  4. all surfaces in the premises that are used exclusively by a particular group, including a hotel room or cabin, are cleaned between each booking; and 
  5. we take reasonable steps to ensure that each non-communal indoor or outdoor space is used by patrons in accordance with the requirements that apply in relation to private gatherings as specified in the Stay Safe Directions (Victoria).

Intrastate travel
There are no restrictions on travel within Victoria.

Interstate and cross border travel
The rules for interstate and cross border travel are changing regularly. Refer to www.health.gov.au as restrictions and rules in Victoria, other states and territories are changing regularly.

Face masks
The Directions require all persons to carry a face mask at all times and wear a face mask when they are indoors (except their home) or in any outdoor space where social distancing cannot be maintained.

Infants
Infants under 1 year of age do not count in any of the limits specified above

A mandatory requirement is that each person must scan the QR code when checking in using the “Service Victoria app”. If a phone scan is not available for the guest, we are able to check in for guests via the Victorian Services kiosk on our computer and mobile phones. Please ask at reception for assistance.

WHAT YOU CAN DO TO HELP STOP THE SPREAD OF COVID-19

It is not a time to be complacent so let’s be responsible and stop the spread to keep our communities safe.
Here’s a few things you can continue to do.

  • Get vaccinated– help stop the spread of coronavirus by getting vaccinated with AstraZeneca or Pfizer,
  • seek medical advice to receive accurate information
  • Social distancing – help stop the spread of coronavirus by keeping your distance.
  • Remember, don’t shake hands or exchange physical greetings.
  • Wherever possible stay 1.5 metres apart from other people.
  • Practice good hygiene – wash your hands with warm soapy water for 30 seconds regularly.
  • Cough and sneeze into your arm and if you use a tissue only use it once then dispose of it.
  • Then rewash your hands.
  • Get tested – if you develop a sore throat, fever, cough, or shortness of breath, get tested!

Keeping you safe so you can relax and enjoy the privacy and quiet of Golden Country

The health and safety of our guests is of utmost importance to us. Like all businesses, we have had to review all aspects of our operations and then adapt. We have introduced new processes of Disinfecting & Cleaning Schedule.

The new procedures we have implemented are in line with information provided by Federal and State Government authorities. We will continually evaluate the most up-to-date information and adapt as required, to ensure we are compliant and doing everything we can to keep our visitors safe.

Below we have outlined in detail our continuing COVID safe processes. If you have any questions or concerns, please do not hesitate to contact us.

SUPPLEMENTARY DISINFECTING & CLEANING PROGRAM

The establishment of our Supplementary Disinfecting & Cleaning Program has been developed in junction with information from the following authorities:

Cleaning means to physically remove dirt and grime from surfaces using a detergent and water solution. Disinfecting means using chemicals to kill germs (bacteria and viruses) on surfaces.

Golden Country Motel and Caravan Park has three styles of accommodation and each requires a slightly different approach. These are outlined below.

Motel rooms

After the regular cleaning program has been completed, frequently touched surfaces are disinfected. These include, but are not limited to:

  • Bench tops
  • Bedside tables
  • Doors and handles
  • Contact touch-points
  • Tables and chairs
  • Floors
  • Remote control devices
  • Microwaves and refrigerators
  • Light switches and
  • Plug-in Equipment – toasters and kettles

Cabins

After the regular cleaning program has been completed, frequently touched surfaces are disinfected. These include, but are not limited to:

  • Bench Tops
  • Doors and handles
  • Contact touch-points
  • Tables and Chairs
  • Floors
  • Remote control devices
  • Microwaves and refrigerators
  • Light Switches and
  • Plug-in Equipment – toasters, kettles and frying pans

En-suites

After the regular cleaning program has been completed, frequently touched surfaces are disinfected. These include, but are not limited to:

  • Basin Tops
  • Doors and handles
  • Contact touch-points
  • Taps
  • Floors
  • Shower stall walls
  • Shower curtain is removed, clean curtain installed
  • Toilet
  • Light Switches and power points
  • External power point for power supply to campers

 

Camp kitchen, laundry and quiet room

Due to the nature of camping, guests bring their equipment, but there are some shared areas in the campground such as the kitchen, laundry and quiet room. These will also undergo the same strict cleaning and disinfecting regime. This includes but is not limited to:

  • Light switches
  • Taps and sinks
  • Doors and handles
  • Gas cook-top and oven
  • Plug in appliances – toaster, kettle, frypan, etc.
  • BBQ’s
  • Chairs
  • Tables
  • TV and coffee tables

In our small business, our staff are us, the company owners Terri and Dirk. So, you have peace of mind that the cleaning processes will be at the highest standard.

OTHER COVID SAFE MEASURES

As much as we love greeting our guests with a handshake and often farewelling them with a hug, in these times we are limiting contact to ensure we are meeting social distancing rules.

We live onsite and are available during opening hours and for emergencies after hours. Opening hours remain 8 am to 7 pm daily. Some of our new procedures include but are not limited to:

Reception

  • 1.5-metre distance line from the reception desk
  • Hand sanitizer in the office to be used on entry
  • Laminated property maps supplied have been disinfected before being reused
  • Office door, surfaces and EFTPOS machine disinfected four times a day
  • All keys disinfected after use

WHAT YOU CAN DO TO HELP STOP THE SPREAD OF COVID-19

While restrictions are being lifted, it is not a time to be too complacent so let’s be responsible and stop the spread to keep our communities safe. Here’s a few things you can continue to do.

Social distancing – help stop the spread of coronavirus by keeping your distance. Remember, don’t shake hands or exchange physical greetings. Wherever possible stay 1.5 metres apart from other people.

Practice good hygiene – wash your hands with warm soapy water for 30 seconds regularly. Cough and sneeze into your arm and if you use a tissue only use it once then dispose of it. Then rewash your hands.

Know the signs – if you develop a sore throat, fever, cough, or shortness of breath, get tested!

Download the COVIDSafe app – this speeds up the process for officials when contacting people exposed to coronavirus (COVID-19).

View our accommodation options

View the latest update from the Victorian Government