COVID-19 UPDATE – 23 NOV 2020

Victoria moves to Last Step restrictions from 11:59pm 22 November 2020 

Keeping you safe so you can relax and enjoy the privacy and quiet of Golden Country

The health and safety of our guests is of utmost importance to us. Like all businesses, we have had to review all aspects of our operations and then adapt. We have introduced this new processes of Disinfecting & Cleaning Schedule.

The new procedures we have implemented are in line with information provided by Federal and State Government authorities. We will continually evaluate the most up to date information and adapt as required, to ensure we are compliant and doing everything we can to keep our visitors safe.

Below we have outlined in detail our new COVID safe processes. If you have any questions or concerns, please do not hesitate to contact us.

There has never been a better time to escape the crowds and our little piece of paradise in the Central Goldfields is the perfect place to do just that.

SUPPLEMENTARY DISINFECTING & CLEANING PROGRAM

The establishment of our Supplementary Disinfecting & Cleaning Program has been developed in junction with information from the following authorities:

Cleaning means to physically remove dirt and grime from surfaces using a detergent and water solution. Disinfecting means using chemicals to kill germs (bacteria and viruses) on surfaces.

Golden Country Motel and Caravan Park has three styles of accommodation and each requires a slightly different approach. These are outlined below

Motel Rooms

After the regular cleaning program has been completed, frequently touched surfaces are disinfected. These include, but are not limited to:

  • Bench tops
  • Bedside tables
  • Doors and handles
  • Contact touch-points
  • Tables and chairs
  • Floors
  • Remote control devices
  • Microwaves and refrigerators
  • Light switches and
  • Plug-in Equipment – toasters and kettles

Cabins

After the regular cleaning program has been completed, frequently touched surfaces are disinfected. These include, but are not limited to:

  • Bench Tops
  • Doors and handles
  • Contact touch-points
  • Tables and Chairs
  • Floors
  • Remote control devices
  • Microwaves and refrigerators
  • Light Switches and
  • Plug-in Equipment – toasters, kettles and frying pans

Ensuites

After the regular cleaning program has been completed, frequently touched surfaces are disinfected. These include, but are not limited to:

  • Basin Tops
  • Doors and handles
  • Contact touch-points
  • Taps
  • Floors
  • Shower stall walls
  • Shower curtain is removed, clean curtain installed
  • Toilet
  • Light Switches and power points
  • External power point for power supply to campers

Camp kitchen, laundry and quiet room

Due to the nature of camping, guests bring their equipment, but there are some shared areas in the campground such as the kitchen, laundry and quiet room. These will also undergo the same strict cleaning and disinfecting regime. This includes but is not limited to:

  • Light switches
  • Taps and sinks
  • Doors and handles
  • Gas cook-top and oven
  • Plug in appliances – toaster, kettle, frypan, etc.
  • BBQ’s
  • Chairs
  • Tables
  • TV and coffee tables

In our small business, our staff are us, the company owners Terri and Dirk. So, you have peace of mind that the cleaning processes will be at the highest standard.

OTHER COVID SAFE MEASURES

As much as we love greeting our guests with a handshake and often farewelling them with a hug, in these times we are limiting contact to ensure we are meeting social distancing rules.

We live onsite at the main Homestead and are available during opening hours and for emergencies after hours. Opening hours remain 8 am to 7 pm daily. Some of our new procedures include but are not limited to:

Reception

  • 1.5-metre distance line from the reception desk
  • Hand sanitizer in the office to be used on entry
  • Laminated property maps supplied have been disinfected before being reused
  • Office door, surfaces and EFTPOS machine disinfected four times a day
  • All keys disinfected after use

WHAT YOU CAN DO TO HELP STOP THE SPREAD OF COVID-19

While restrictions are being lifted, it is not a time to be too complacent so let’s be responsible and stop the spread to keep our communities safe. Here’s a few things you can continue to do.

  • Social distancing – help stop the spread of coronavirus by keeping your distance. Remember, don’t shake hands or exchange physical greetings. Wherever possible stay 1.5 metres apart from other people.
  • Practice good hygiene – wash your hands with warm soapy water for 30 seconds regularly. Cough and sneeze into your arm and if you use a tissue only use it once then dispose of it. Then rewash your hands.
  • Know the signs – if you develop a sore throat, fever, cough, or shortness of breath, get tested!
  • Download the COVIDSafe app – this speeds up the process for officials when contacting people exposed to coronavirus (COVID-19).
  • View our accommodation options.
  • View the current news and updates from the Victorian Government

 

OTHER COVID related strategies

Cancellation policy

We are waiving the cancellation fee applicable to any cancellation due to Covid restrictions or being tested for Covid and awaiting results.